Against a backdrop of a busy winter, ongoing COVID cases and changing legislation, we offer practical advice on how to avoid mistakes, as well as conflicts with patients or colleagues.

The latest in our ongoing series of free webinars covered two common but occasionally complicated topics - conflict resolution, and the duty of candour.

If you weren't able to catch them live, you can watch the recordings here.

Keep an eye out for more webinars as they're announced!

More from this issue

Introduction to conflict resolution

Identify your current sources of conflict and learn more about different strategies for managing conflict in the workplace.

This webinar, in partnership with the Medical Mediation Foundation, provides an excellent taster to our virtual courses on Managing conflict with colleagues and Managing conflict between doctors and patients.

Hosted by Sarah Barclay and Oscar Mathew, directors at the Medical Mediation Foundation, and Dr Gaynor Whiter, MDU medico-legal adviser.

E-learning: Duty of candour in England

Duty of candour: getting it right

Healthcare professionals must be open and honest with patients when something goes wrong that causes, or has the potential to cause, harm or distress.

Learn more about the ethical and statutory duties of candour, the thresholds, and how to give an effective apology.

Hosted by Drs Jerard Ross and Edward Farnan, MDU medico-legal advisers, and Dr Michael Devlin, MDU head of professional standards and liaison.

This page was correct at publication on 04/03/2022. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.