The MDU gives you lots of ways to learn and develop throughout your career, and we've added a new resources to the list of what's on offer, helping you deal with complaints in your everyday practice.

MDU podcast: writing a complaint response

In the first episode of our new podcast, we look at how to write a response to a complaint from a patient. Using a fictional scenario based on real MDU cases, listen and learn to our medico-legal advisers discuss how to navigate the perils and pitfalls that can surround responding to complaints.

When you've listened to the podcast, follow the link from our website to try your hand at a quick quiz where you can test your knowledge, worth 30 minutes of reflective learning.

As well as following the link above, you can also listen to the podcast on Spotify and Apple Podcasts.


This article was correct at publication on 12/11/2019. It is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.