Whether it's because of a breakdown in communication and trust, or increased expectations and demand from patients, medicine is an environment in which conflict can easily arise. The impact on all those involved in terms of time and emotion can be enormous, and disputes can significantly affect the experiences and outcomes on all sides.
Understanding how and why conflicts can come about and what can be done to manage them is therefore a crucial skill for all healthcare professionals - and this is where our virtual courses can help.
Follow the links to our main site below for full details and to book your place.
Full day virtual course - six CPD credits (awaiting accreditation).
Healthcare is by nature an emotive profession, and it's unsurprising that disputes can arise between and within treating teams.
This course looks at the common causes of conflict in a healthcare setting, and how to identify the early signs and take action to prevent escalation.
See our main website for more information, or click the links below to book your place today:
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Full day virtual course - six CPD credits (awaiting accreditation).
Many clinical encounters have high stakes and can engender high emotions. Because of this, we should be prepared for conflict and equipped with the skills to anticipate and address it.
This course offers a confidential space to explore conflict between doctors, patients, and those close to them, and offers advice on how to manage disputes with skill and compassion.
See our main website for more information, or follow the links below to book your place today:
For the full list of all our courses and e-learning modules, visit themdu.com/learn-and-develop